Hello Alfred, the leading residential experience company, today announced it has acquired the building management technology platform, Bixby, as of today’s date. The acquisition includes Bixby’s assets, team, and customers, and will operate under the Hello Alfred brand. This deal expands Hello Alfred’s footprint, dramatically increasing their volume in Class B multifamily buildings with the potential to bring their anticipatory help and local services to a roster of different property types.
Founded in 2016 by entrepreneur Mark Smukler and real estate developer Alex Ohebshalom, Bixby was originally designed as a mobile app that would modernize and digitize Mr. Ohebshalom’s family property management business. Since then, Bixby has evolved into a cloud-based set of tools and services that enable commercial and residential property management teams around the world to provide tenants and residents with a connected, efficient and sustainable building experience.
“Alfred will be the premier consumer brand in residential real estate,” said Marcela Sapone, co-founder and CEO of Hello Alfred. “Adding Bixby’s technology, foot print and team brings us closer to making our ethos of putting residents first the new market standard. I’m thrilled to have Mark and his team join the Hello Alfred family.”
“Hello Alfred’s years of knowledge around hospitality and services have helped us become one of the most trusted brands for residents across the country,” said Jessica Beck, co-founder and COO of Hello Alfred. “With the inclusion of the Bixby team and their focused approach to property management, we’re able to provide another degree of service to all parties in the multifamily ecosystem.”
The acquisition helps Hello Alfred continue its mission to power the home of the future, bringing its human-powered and technology-supported operating system to even more buildings and residents alike. Hello Alfred plans to integrate the teams and some of Bixby’s building technology into their existing technology offering.
“We’re thrilled to join the Alfred team and combine efforts to build the leading tenant & resident experience offering. By bringing together Alfred’s human-powered service offering with Bixby’s property management technology, we’re able to deliver service at a scale that no company has done before,” said Mark Smukler, co-founder and CEO of Bixby. “Hospitality is at the core of our business, and the ability to align with a company that has the same consideration for its users is extremely gratifying.”
“From the beginning, our goal with Bixby was to combine cutting-edge technology with a platform that facilitated great service. It is these shared values that made joining Hello Alfred a natural fit,” added Bixby Co-Founder Alex Ohebshalom.